Kamdo Wedding Invitations HK
Posted on January 16, 2008 in the General Wedding Plans, Tips/Reviews category
We have finally managed to order our wedding invitations but it was turning out to be a nightmare problem at one point.
We had already picked and provisionally ordered our wedding invites online. We chose CD0138 (see previous post) and all Dave’s mom had to do was go there and pay the lady for our wedding invites. When Dave called her monday afternoon to see if she had paid, Dave’s mom told us that she saw CD0138 and said it was not nice. She went and ordered another style CD0013 without consulting us first. Me and Dave were not happy about this because it was exactly the same ones that my friends Wai - ling & Sang used for their wedding.
I didn’t want to use the same invites even though they are really cute so I tried to get them Kamdo to change it to another style seeing as Mrs So (Dave’s mom) didn’t like the original ones I chose.
I picked out CD0125
Now all we had to do was try and get Kamdo to change our order. I emailed them on Tuesday explaining the situation. They replied back saying that the order had already been sent to their printing factory and that if I cancelled I wouldn’t make the deadline for the finished date Jan 31st. I emailed Kamdo again saying that “they must change it as I didn’t chose those invitations. Please try your best to help. I want invites CD0125, I don’t believe it takes so long to print”
Kamdo sent a reply back
Dear Sally
That okay, I can change your invitations to CD125 but that will have the charge HK$100on top for draft the new layout.
for CD125 the price is HK$11 each and that will have the extra HK$150
also, for your order will be add the “Urgent Charge” for push the order, if we can got your confirmed layout on before Jan 17 the charge is HK$200on topPlease reply to us is it okay, I will send the new layout to you confirm it shortly, Thanks^^
After reading this email Dave decided to call them. He explained that he doesn’t mind paying HK$100 for a new draft layout or the extra HK$150 for the new invites but he wouldn’t be paying the HK$200 for the urgent charge because its only been 1 day more and that shouldn’t really matter so we shouldn’t have to pay more.
Claire at Kamdo said that if we confirm the layout today then the charge of HK$200 would be waived and that printing will start as soon as we approved it. So we received a copy of the draft layout and checked it over. Everything was correct and we said it was ok to start printing.
I’m glad that the wedding invitations are over and done with. If Claire at Kamdo didn’t let me change my invites, I don’t know what I might have done. Its not that bad to have the same invites as another friend but I would prefer to have a ones that our friends haven’t used. Dave on the other hand was ok about it all but he made sure his fiancee got want she wanted in the end =D
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7 Responses to “Kamdo Wedding Invitations HK”
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Sally I’m glad it all worked out in the end. Its a good job the people at Kamdo were nice and didn’t charge you too much for repeatedly changing your order. I need to order my invites soon, do you have Kamdo’s contact details?
wow what an adventure!!!
lucky Dave came to your rescue and saved the day and you got what you wanted! :p
Now that Dave has done that for me I can’t really say he’s not been helping me out. If I’ve got a problem hes like my troubleshooter hehehe
Hi Jenny, thanks for coming onto my site and leaving a comment.
kamdo.com.hk
their contact details will be on the website
I’m happy with the service at Kamdo, yes they could have charged us extra for being awkward customers but they are really very nice, lets just hope teh invitations are also nice
Oh my goodness, what a nightmare! Glad it worked out in the end.
yeah i saved the day!
xxx
Hi Sally,
Upon reading the first post on Kamdo, I’ve decided to order my invitations from them. As you have stated I am also VERY VERY happy with Claire who I am also emailing at the moment, I find her very accommodating and very clear on her instructions and quotes. At present I am also having troubles getting my order thru to Kamdo as my partner’s parents is holding up the process!! The first time we showed them our choice of design they didn’t like the style and now they are holding me up by not giving me the spelling of their chinese name, needless to say my mum and sister aren’t impressed with the attitude and how slow they are making everything for us.
Nancy